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In this podcast episode, the host and guest discuss the role of Engagement Managers (EMs) in project management. The guest shares their experience as an EM and highlights the importance of both technical knowledge and interpersonal skills for success in this role. The host agrees, noting that EMs must manage client expectations, provide emotional support, and serve as trusted advisors to internal teams while also communicating effectively. The guest emphasizes the need for EMs to distinguish between situations where clients need to vent their frustrations versus those requiring action, and the importance of earning the trust of both internal and external stakeholders. Overall, the podcast stresses the value of a balanced skill set in an EM, including technical knowledge, interpersonal skills, and the ability to manage projects narrative and stakeholder expectations effectively.
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Engagement Managers guest discuss podcast episode project management Managers Engagement interpersonal skills guest technical knowledge guest shares

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A ServiceNow engagement manager is a professional who utilizes the company's implementation methodology and leadership skills to help customers achieve success with their projects…
Based on the given text, here are some key points that can help you absorb the content:1. The benefits of hiring freelancers for project management include increased flexibility, …
The text appears to be the login page for YouTube, with options to sign in using an email or phone number. The page also offers a "Guest mode" option and provides language transla…
The history of construction project management can be traced back to the early 20th century with the introduction of prefabrication, leading to the establishment of building code…
The article discusses the evolution of leadership and management in modern organizations, where traditional authoritarian styles are no longer effective. Instead, managers must a…
The text suggests that work-related stress and overload among Front Line Managers (FLMs) contributed to variations in how Human Resource Management (HRM) was implemented in each …
Vikram was a guest on a show and shared his insights and experiences with the audience. The hosts found him to be passionate and dedicated to entrepreneurship, and they appreciate…
Summary:First-Line Managers (FLMs) play a crucial role in an organization's performance by implementing HR policies and influencing employee attitudes and behaviors. Two importan…
In this podcast episode, the host and guest discuss the role of Engagement Managers (EMs) in project management. The guest shares their experience as an EM and highlights the impo…
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