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The author of this essay has taken the Negotiation Skills course and reflected on their learning experience. They highlight several key concepts and exercises from the course that helped them improve their negotiation skills, including:1. Understanding the other party's needs and finding a mutually beneficial solution through active listening and empathy.2. Setting the tone and manner of a negotiation through framing, which can significantly impact the outcome.3. Improving communication and teamwork skills to achieve a successful negotiation.4. Rediscovering their strengths as a conversation builder and networker through exercises such as the Conflict Style Inventory worksheet.5. Valuing the feedback loop after each negotiation for continuous learning and improvement.Overall, the author found the course to be a valuable learning experience that expanded their perspective on conflict resolution and negotiation skills.
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Negotiation Skills
Negotiation
Skills
learning experience
Style Inventory
Learning
essay
reflected
Conflict Style
conflict
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